nepacrafts web store FAQ section

We are the group of young Nepalese operating from Kathmandu Nepal.We are the registered Nepalese Company under Nepal Small and Cottage Industry 2008. NepaCrafts is the innovation from Prajwol Shrestha. After completing his higher education in Germany. He came back to Nepal to start a handicraft business with support from friends and family. He chose the eCommerce to promote Nepalese handicrafts

We settled on Fair Trade as the model for our business because it reflects: 1. the sensibilities of Abundance Economics 2. a premium on the environment as found in Green and Organic models 3. care for humanity as displayed in Social Entrepreneurship , Slow Food , and True Cost models, and 4. the benefits of collaboration over colonization found in For-Benefit (Fourth Sector) and Human Development models.

Fair Trade is a trading partnership, based on dialogue, transparency and respect, that seeks greater equity in international trade. It contributes to sustainable development by offering better trading conditions to, and securing the rights of, marginalized producers and workers – especially in the South. Fair Trade organizations have a clear commitment to Fair Trade as the principal core of their mission. They, backed by consumers, are engaged actively in supporting producers, awareness raising and in campaigning for changes in the rules and practice of conventional international trade. They can be recognized by the WFTO (World Fair Trade Organisation),Fair Trade, logo. Fair Trade is more than just trading: it proves that greater justice in world trade is possible. It highlights the need for change in the rules and practice of conventional trade and shows how a successful business can also put people first.

Currently, you can pay using PayPal. We accept all major Credit Cards via PayPal. Wireless Bank transfer into our Deutsche Bank Account, Germany. Standard Chartered Account Bank Nepal.

Yes, We offer Combine Shipping.

We ships the order value above US$100,- by Courier Service. It is safe and reliable. Our Shipping soultions partners are aramex, DHL, FedEx Express, TNT . The Delivery time is 3-7 working Days.* * Transit times may vary depending on destination and nature of goods carried. Please contact us for details. The products below 2000 grams after packing like Door Hanging, Lokta Paper, Felt Products will be ships through Nepal Post Air Mail. Estimate Deliver time *14-24 Working Days to the USA, Canada, Mexico *7-16 Working Days to Germany, France, UK, Austria, Spain *7-35 Working Days to Ukraine, Russia, Brazil, Argentina

You may return any item within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. Please contact us before sending the item back. We will send you the address from our representative office to your nearest location to avoid the high shipping charges.